And online sales sites like Decluttr and Gazelle will give you cash for your goods. Major retailers like Apple, Best Buy, Target, and Walmart will all accept your old electronics for cash or gift cards. Amazon or its affiliates, the seller, the exchange partner, the future buyer or the manufacturer will not be responsible for any data that may be retained on the phone, and you cannot approach any of the above parties for any retrieval or deletion of the data on your used device.Want to sell your old stuff? You have a lot of options. You must ensure to delete all the data on your device before handing it over to be exchanged. What if I have personal data on my phone/tablet/laptop? Please see the "With Exchange" section of the selected product’s detail page to see the latest list of used products eligible for exchange. The list of used products accepted under the Exchange Offer program is dependent on our exchange partners and hence is dynamic. Is there a list of used products that can be exchanged? See Exchange Offer – Terms and Conditions. In case you have returned your order for a refund, subject to the return policy, an Amazon Gift card issued by QwikCilver Solutions Private Limited, equivalent to the Exchange Offer value will be credited to your Amazon.in account. Once a used product has been picked up from you, we will not be able to return it as it would have already been collected and processed by our third-party exchange partners. If the details entered do not match the used product that is submitted for exchange at the time of delivery, the delivery of the new product will be suspended and the order will be cancelled. The Exchange Offer value that is applied on the used order is applied based on the used product details that were entered. No, once the order is submitted, you must exchange the used product that was described at the time of ordering. Can I exchange a different used product other than the one described at the time of ordering? You cannot exchange a used laptop to purchase a new TV. For example, you can only exchange a used laptop to purchase a new laptop. No, currently, you can only exchange a used product of one category to purchase a new product of the same category.
Can I exchange a used product of one category to buy a new product of another category? No, you can exchange only one used product per new product order. Can I exchange more than one used products to buy one new one? The used product will be picked up from you by the delivery associate at the time of delivery of your new product, provided the condition of the used product matches what was entered at the time of placing the order. How should I send the used product to Amazon? You may complete the exchange process without the original accessories and packaging. It is preferred that you return the used product with its original accessories and packaging. Do I need all the original accessories and packaging for the used product? Ensure that you share correct details of the used product, so that the delivery associate can validate the same successfully before delivering the new product. If the used product is a Tablet, Laptop TV, Washing Machine, AC, or Refrigerator, the Exchange Offer value that is provided by our exchange partners depends on the condition of the used product. If the used product is a Mobile please ensure that it is in working condition with its display intact, and that it is not damaged, broken, or otherwise tampered with. What is the requirement around the condition of the used product?
Frequently asked questions about the Exchange Offer program.
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